Back to home

Legal & patient information

Subscription Cancellation

How to request cancellation and what happens to pending clinical or pharmacy orders.

Effective September 22, 2026

Cancellation requests

You may request cancellation before the next renewal. Cancellation stops future renewals but does not automatically reverse charges for clinical services already completed or medication already sent to a pharmacy.

Prescription orders

Prescription medication is personalized. Once an order has entered pharmacy preparation or shipped, it may not be cancelable or returnable except where required by law.

Clinical and pharmacy contacts

For clinical questions, contact Elite Care Health at mayur@elite-care.health or 810-348-3003. For pharmacy or fulfillment questions, contact Rx Ave Health at info@rxave.health or (833) 360-4276.